Background
A historic London department store sought to expand its overseas market, particularly to attract Chinese consumers. However, its brand had limited overseas visibility and lacked effective communication strategies. E-SENSE, as an expert in integrated overseas communication, was invited to develop and execute a communication plan.
Core Information
The E-SENSE team conducted an in-depth analysis of the department store's brand positioning and target audience, and planned a series of media communication and content planning activities, including:
- Inviting UK local and international media for store visit reports, highlighting its unique shopping experience and historical heritage;
- Producing multilingual brand story videos and graphic content for distribution on overseas social media platforms;
- Organizing offline PR events, such as VIP previews, inviting key opinion leaders and media.
Related Services
This collaboration involved E-SENSE's core services:
- Integrated Overseas Communication: One-stop communication solutions from strategy to execution;
- International PR: Connecting with overseas media and key opinion leaders to enhance brand credibility;
- Media Communication: Targeted distribution of press releases and feature stories;
- Content Planning: Creating brand content tailored to overseas audience preferences.
Industry Insights
With accelerating globalization, overseas department stores entering the Chinese market face challenges such as cultural differences and intense competition. E-SENSE believes that successful brand globalization communication requires:
- In-depth understanding of target market culture and consumer habits;
- Building localized content and communication channels;
- Continuously maintaining relationships with media and key opinion leaders.
Summary
Through professional integrated overseas communication services, E-SENSE effectively enhanced the brand awareness and reputation of the London department store in overseas markets. In the future, E-SENSE will continue to provide customized overseas communication solutions for more brands.